TW

Tripp Wickersham

Helping owners & residents save money on their rentals | Product, Engineering, Data Science

San Francisco, California

Work Experience

  • Co-Founder

    2023

2021 - 2023

  • SVP of Product & Technology

    2022 - 2023

    - Lead Product & Technology team of >50 across Product Management, Design, Brand, Engineering, Data Science & Analytics, QA, Program Management, and a Rules Management group of data analysts cross-trained as AAPC-certified coders - Improved gross margins >500% (from 11% to 68%) in <12 months through automation with LLMs using instruction tuning and retrieval augmented generation, work simplification, and granular operational analytics - Launched configurable clinical data capture platform using bespoke in-clinic audio & video device for product lines in clinical documentation, mid-cycle RCM, value-based care, medical malpractice, prior authorization, and more - Architected & developed initial internal data platform for financial reporting, business analytics, and machine learning using airbyte, dbt, and dagster in a multi-cloud environment and founded a Data Science & Analytics team to use & further develop it - Designed & facilitated corporate goal-setting, roadmapping, & accountability processes that yielded first 4 consecutive quarters of meeting or exceeding board-committed company goals

  • VP of Product & Data

    2022 - 2022

  • VP of Product

    2021 - 2022

2017 - 2021

  • Director, Product Management

    2017 - 2021

    - Scaled a team from 4 to 11 product managers in 2 years with accelerated career growth and a non-regrettable attrition rate <5% - Personally led product development for replatforming from a suite of custom-built solutions to an enterprise-grade, GAMP 5-validated application-platform-as-a-service (aPaaS) - Created and implemented possible futures framework for corporate strategy to synthesize market forces, product opportunities, and company objectives into actionable, multi-year vision roadmaps - Partnered with leadership and SVP of People to rollout best-in-class people management practices for corporate goal setting, personal development & innovation, manager performance, and diversity, equity & inclusion (DEI)

2014 - 2017

  • Product Manager

    2015 - 2017

    - Led product management for iOS and Android apps and their APIs used by tens of millions of users, focused on driving user acquisition and engagement - Launched new app homepage resulting in 28% increase in revenue-generating engagement, redesigned onboarding to drive a 20% increase in user acquisition, and increased search usage to 67% of app sessions by introducing free text search - Led 3 teams of 28 engineers and program managed 6 teams of 54 to rebuild client and API infrastructure in 4 months to enable launching feature- and content-rich experiences without app store review RetailMeNot is a multi-sided online & in-store savings marketplace that connects brands and retailers to millions of consumers looking for deals that change their purchasing decisions

  • Software Engineer II

    2014 - 2015

    - Launched in-app iOS marketplace to sell discounted gift cards, including secure client-side storage of cash-equivalent value and secure payment processing - Developed APIs for product feeds and built front-end web and iOS experiences to consume them - Led product and engineering for 3-person team that designed and shipped a new product into a new a new market in 4 months - Co-architected API suite to enable native app content and UX/UI A/B testing without code release

  • Research Fellow

    2012 - 2014

    - Built software to predict novel drugs to treat malaria and latent HIV - Created ML models (PLS, SVM) and data visualizations software in Bash, Python, and R to predict and test novel small molecule inhibitors of histone deacetylase - Co-author of 3 articles in the Journal of Chemical Information and Modeling and the Journal of Computer-Aided Molecular DesignCo-author of 3 articles in the Journal of Chemical Information and Modeling and the Journal of Computer-Aided Molecular Design The Centers for Molecular Design is an academic biomedical research institute in collaboration with Washington University in St. Louis and Sapienza University in Rome.