Tori M.

Critical Response Manager

2024

Director, Business Operations

2023 - 2024

Tribe Gaming is an industry leader in mobile video game esports, talent management and custom content and creative production. I directly supported the CEO in leading company-wide strategic business initiatives. - Strategic Director for Reserved Media (6M+ annual revenue stream): Led efforts to monetize 40 mobile gaming influencer channels in 20+ countries by directly selling YouTube Reserved Media to new and existing clients - resulted in a 700% increase in monthly profits for business unit - Established company-wide Talent Mapping to enable department leaders at tribe to provide skill-based performance coaching across all roles and levels - Developed core business processes across departments to ensure consistent and efficient high quality work

Business Program Manager

2022 - 2023

I directly reported to the VP of Infrastructure Engineering as a Business Program Manager. My role was to develop and run key programs focused on employee growth and development, career and DEI and support the VP from a headcount perspective.

Trust & Safety Manager

2020 - 2022

I manage a team of Global Operations Incubation Specialists that develop new policies and scaled human review process to mitigate emerging Civic Abuse on Facebook and Instagram. This includes monitoring viral trends, investigating networks of inauthentic accounts and anticipating new risks related to world events that could impact the Facebook and Instagram community. Scope of work includes company-wide priorities for Elections and COVID19.

Global Elections Program Manager

2018 - 2020

I built and led the Global Market Operations Election Program at Facebook. Global Markets are responsible for providing the language and cultural expertise in support of Facebook's global community by providing risk analysis and performing scaled enforcement for Facebook's Community Standards and Ads Policies. In this role I led Global Market teams in the development and execution of Election Integrity strategies.

Project Manager

2015 - 2018

-Create processes to scale and maintain high priority human review targets to ensure user support for the Facebook and Instagram Community. -Interpret user trends and analyze operations data to identify creative opportunities for improving user safety on the Facebook Platform.

Voice of the Player/ Internal Affairs Representative

2013 - 2015

-Protected company integrity by ensuring security of internal information and resources -Provided business analytics for regional operations planning and support

Game Master

2012 - 2013

Landscape Designer

2011 - 2012

Assistant Groundskeeper

2010 - 2011