Mudit Garg

SVP AI Strategy, Partnerships, Revenue Operations and Enablement

2024

Driving operational excellence and scaling growth at Yellow.ai, a global leader in enterprise AI agents for customer experience and employee service automation. We are Series C, funded by Lightspeed, Sapphire, Westbridge and Salesforce ventures. I am building and leading four high-impact portfolios: > Revenue Operations & Enablement: Aligning sales, marketing, and customer success to maximize revenue and deliver frictionless, AI-powered customer journeys. > Strategic Partnerships & Alliances: Forging and managing alliances to accelerate innovation and expand market reach in the rapidly evolving agentic AI landscape. > Strategy & Corporate Development: Shaping long-term vision, executing growth initiatives, and positioning Yellow.ai at the forefront of autonomous customer engagement. > Board & Investor Relations: Leading governance and stakeholder communications to support global expansion and drive business outcomes. As AI agents become mission-critical for enterprises and the market reaches explosive growth, I’m focused on leveraging Yellow.ai’s cutting-edge technology to deliver transformative business results, elevate CX and EX, and unlock new opportunities for scale.

Strategic Advisor

2024

GTM team founding member and advisor

2024 - 2024

> 80M+ seed round, one of the largest in tech

SVP - BD, Channels and GTM Operations

2019 - 2023

IPO'ed in November 2021. Led GTM, channel sales, revenue operations, enablement and business development. Run the GTM strategy and operations to drive revenue growth and expansion! Love the multiple hats I wear to drive growth and entrepreneurial spirit. My focus is to build the following functions: > GTM around Revenue planning and execution across sales, marketing, services and product > Channel Sales: Building Channels @D2L driving pipeline and closed business. > Revenue Operations: Sales Ops, Marketing Ops, Customer Success Ops and Strategy > Sales Enablement: Driving Enterprise as well as velocity business GTM and enablement > Sales Development (SDR, BDR): Built a demand and pipeline generation engine with inbound and outbound efforts D2L (or Desire2Learn) is an edtech SaaS leader that makes the learning experience better for millions of learners across Education and Corporate sectors.

VP, Field Operations, Strategy and Enablement

2016 - 2019

Built a world-class high performing SaaS business that is disrupting the unified communications market! > Grew from $800M market cap to over $2B+ in 2 years > Drove Enterprise and Midmarket business and led transition from small to large customers > Built the Channel business for 8x8 and led the channel strategy and plan Specialty: Market disruption via aggressive Sales and Marketing strategies, Data-driven sales culture, Sales and Channels GTM, Business Operations, Chief of Staff/GM, Executive and BOD presentations

Head of GTM - Software Security

2009 - 2016

Landed at Intel via McAfee Acquisition Strategy: Large scale transformation, Sales and Marketing Strategy, Product/Sales Interlock People: Building high-performance teams, span of control, mentorship, change management Interlock: Business Plans interlock with sales, BU, Finance and Marketing Solution Selling: Shift from product to solution and business outcome selling Sales Productivity: Account Planning; Greenfield Identification and coverage; Vertical/GEO play Sales Operations: GTM, Coverage, HC/Role, Compensation, Quota, Territory, Deals Desk, CRM Sales Enablement: Technical capacity Planning, SE, Pre-sales, Channel SEs, New Hires Sale Incentives: Spiffs and Incentives to drive behavior change Marketing and CX Ops: Product/Field Marketing; Demand Generation; Leads->Order; Pipeline Planning BU alignment: Product Interlock, Win/Loss Feedback Loop, Competitive Landscape Business Development and Alliances: Identification of new RTMs, Business Models, Channels President's Club every year

Senior Associate, Strategy & Operations

2007 - 2009

Advising Board, CxO and executives on how to drive growth, transformation, and profitability while building a true flywheel across sales, marketing, product and customer service.

MBA Intern

2006 - 2006

MBA Intern

Senior Sales Engineer

2003 - 2005

Value consulting and sales/support to existing customers. Supported clients in EMEA and NA.

Product Development - Analytics, CRM

2001 - 2003

Start-up: Building cool CRM and SRM solutions for b2b