Invests in
Sectors:
Locations:
Min Investment:
$250,000.00Max Investment:
$50,000,000.00Target Investment:
$25,000,000.00
Skills
Education
- SU
- SU
Lists including Michael
Work Experience
2010 - 2025
UX Research Partner
2010 - 2025
Conducted over 300 research projects that defined value props and identified bullseye customers for huge variety of early-stage startups. Helped develop Design Sprints and Bullseye Customer Sprints. Taught product teams how to conduct UX research at startup speed. Author of Learn More Faster.
2006 - 2010
Staff UX Researcher and UX Manager
2006 - 2010
First manager for UX team in Seattle and Kirkland. Tech lead for UX researchers on Google Apps. Led user research for communication products, including Gmail, GTalk, and Google Voice.
2002 - 2006
Sr. Manager, User Research
2002 - 2006
Led qualitative discovery and usability research for all of Walmart.com's businesses and services.
Director/Anthropologist, GVO Interaction
1997 - 2001
Managed complex research, strategy and design programs for clients like Ericsson, Incyte Genomics, Alcoa, Maytag, Dupont, Unilever, Sun Microsystems, and Palm. Co-founded GVO’s interaction design practice.
1996 - 1997
Producer
1996 - 1997
Managed teams to deliver high-profile online projects, including Late Show Online, Golf Magazine, and AOL’s “push” technology application.
1993 - 1996
Associate Producer
1993 - 1996
Worked closely with internal and external development teams to ship several Creative Wonders educational CD-ROMs. Conducted usability tests and focus groups. Titles included ABC World Reference Wide World of Animals, Counting on Frank, and 3D Atlas, which sold over 1.5 million copies and won five national and international awards.
1991 - 1993
Editor
1991 - 1993
Edited content, documentation and marketing materials for educational and productivity software titles. Designed and produced users’ guides and ancillary materials. Helped conduct usability studies.