Mark Grivnin

Product & Engineering - Infrastructure Engineer Intern

2024

● Architected scalable resource provisioning to address customer and solution consultant needs across AWS, GCP, & Azure using JSON and REST APIs through GitHub Actions to reduce setup time by 50% and improved reliability for sales initiatives, used Jira for project management ● Spearheaded enhancement of credential management bot using Python and SQL, reducing manual efforts by 65% and accelerating PoC delivery for Pre-Sales & Professional Services teams by streamlining credential access for demo

Account Management Associate

2023 - 2024

● Pioneered data-driven analysis of 1000+ successful startup pitch decks using NLP and machine learning to unearth hidden patterns, predict investor preferences, and craft winning presentations for future fundraising triumphs ● Enabled team to prioritize high-value startups by implementing a data pipeline for filtering companies; acquisition rate increased by 12% from the historical rate ● Automating startup prospecting on a networking platform with Python and Selenium, achieving a 300% increase in the volume of prospects identified per hour compared to manual methods using web scraping techniques

Senior Credit Analyst

2022 - 2022

● Conducted in-depth consultations with customers to address application needs, clarify requirements, and resolve complex issues, ensuring a seamless loan application experience ● De-escalated high-stakes situations by effectively managing customer concerns, providing clear communication, and delivering timely resolutions, leading to improved customer satisfaction ● Integrated a shortcut in the credit analyst workflow to expedite access to applicant credit information, reducing data retrieval time and increasing efficiency by 10%

Credit Analyst

2020 - 2022

Financial Analyst

2020 - 2020

Research/Statistics Analyst

2020 - 2020

• Initiated statistical analysis efforts, conducting chi-square tests of independence to unveil critical insights into pandemic-induced changes in purchasing behavior • Led results interpretation, providing actionable recommendations to guide future business strategies and decision-making; results published in scientific paper

Junior Analyst

2020 - 2020

Office Administrator

2019 - 2020

Recognized a personal weakness while navigating a database of 1000+ student financial accounts and proper email etiquette. Scheduled one-on-one with the manager to learn efficient techniques for application review, email writing, and database shortcuts. Decreased frequent referencing to handbook material, easily navigated database and processed new applications 50% faster.

Finance Intern

2018 - 2019

Created an investment excel model to broaden client base into the banking industry. Collaborated with mentors on a weekly basis to fine-tune and streamline financial formulas for potential clients. Exceeded project expectations by creating a user-friendly interface with accurate formulas for customizable fields and completed within one month.