LO

Lou Orfanos

SVP Product & GM at Toast | Investor & Advisor

Boston, Massachusetts

Invests in

Stages:

  • Min Investment:

    $100,000.00
  • Max Investment:

    $5,000,000.00
  • Target Investment:

    $1,500,000.00

Work Experience

2022

  • Senior Vice President & General Manager

    2022

    General Manager & Product leader for Toast's core Restaurant / Commerce business. Doing my part to empower the restaurant community to delight guests, do what they love, and thrive.

  • Managing Partner

    2022

    Startup investment and advisory firm focusing on SaaS and Commerce startups.

2018 - 2022

  • GM / VP Product

    2018 - 2022

    -Led and grew Sales Hub into the world’s leading SMB CRM (#1 CRM on G2 Crowd) -Launched and led HubSpot’s Commerce Hub -Helped lead and scale Service Hub into a critical growth pillar

  • Guest Lecturer

    2016 - 2022

    Product Management MBA program

2020 - 2022

  • Guest Lecturer

    2020 - 2022

2014 - 2018

  • Chief Customer Officer

    2016 - 2018

    ***acquired by Upland Software*** Led Sales, Marketing and Customer Success organizations.

  • SVP Product

    2014 - 2017

    Led Product for Localytics, the global leader in Mobile Analytics & Engagement, helping the largest brands in the world improve how they interact with customers.

2010 - 2014

  • VP Product (join.me)

    2011 - 2014

    Product executive for join.me leading business, product, and engineering efforts. Led team to multiple years of triple digit growth and propelled join.me to become LogMeIn's fastest growing product as well as one of the fastest growing collaboration products in the world.

  • Director of Product Management

    2010 - 2011

    Led Product management and product marketing leadership for Rescue, LogMeIn's flagship remote support product. Previously was the sole Product Manager for Rescue before growing the team.

  • Director of Marketing

    2007 - 2010

2004 - 2007

  • Manager of Marketing and Business Development

    2004 - 2007