Invests in
Locations:
Min Investment:
$2,000,000.00Max Investment:
$6,000,000.00Target Investment:
$4,000,000.00
Skills
Education
- BY
Lists including Kristy
Work Experience
2022
Investment Senior Associate
2022
2024
Board Observer
2024
Informal Board Observer
2022
Board Observer
2023
2020 - 2022
Vice President, Head of Global Customer Experience
2020 - 2022
(LTG; formerly Thoma Bravo, Instructure) Senior executive responsible for multiple Talent Solutions Division portfolio CX teams. Held global ownership of revenue retention and growth, including Renewals, Technical Support, Professional Services, Customer Success, and Account Management.
Sr. Director, Head of Global Strategy & Operations
2020 - 2021
2020 - 2021
Vice President, Head of Global Customer Experience (Bridge)
2020 - 2021
(Thoma Bravo; Bridge) Held global ownership of Account Management, Implementations, Technical Support, Renewals, and Customer Success. Maintained oversight of Operations & Strategy. Accountable for revenue retention and growth while operationalizing a customer-facing organization.
Sr. Director, Head of Global Strategy & Operations
2020 - 2021
Senior executive team member reporting to the board. Led the divestiture and acquisition of Bridge, working directly with the banker, department leaders, the board, and potential buyers.
2018 - 2020
Snr. Manager, Head of Product Operations & Customer Advisory
2019 - 2020
Reinforced product strategy with metrics, infrastructure, business processes, standards, best practices, and reporting. Managed high-risk and white-glove clients while collaborating with internal teams (CX, Sales, Marketing, Biz Ops, TS, Data) to educate on the Learner Experience Platform and Skills.
Product Operations & Special Projects
2018 - 2019
Ensured timely product delivery to maximize commercial value. Developed operations, identified opportunities, established marketing strategies, and tracked competing products.
Accquisition Transition Product Manager
2018 - 2018
Led the discovery of merging products during an M&A roll-up, identifying key value points with clients and providing recommendations to the team.
2015 - 2020
Board Member
2015 - 2020
Purchased January, 2020. Developed an open source EdTech platform that enables educators to teach coding in K-6 classrooms through project-based learning Partners include Girl Scouts of America, ISTE, Girls on the Run, and more. Named in patent US20180082601A1 currently under review. Led investor conversations Wore all the hats! Led GTM, PR, Brand, Product, and Community Engagement FuzePlay is a S.T.E.A.M. (Science, Technology, Engineering, Art, Mathematics) learning company that brings together REAL technology, and straight-forward, hands-on play. Our products teach kids (and their parents!), high-level concepts in a way that's as simple as 1-2-3: Build, Hack, Play.
Co-Founder / CEO
2015 - 2018
2017 - 2018
STEM Leadership Team
2017 - 2018
Volunteer, ISTE is a not-for-profit organization dedicated to supporting the use of information technology to aid in learning, teaching of K-12 students and teachers. The ISTE Leadership Team works closely with the ISTE Board of Directors to serve our membership and ensure excellent organizational performance. The team is made up of the organization’s CEO and division heads, who each lead a major functional area supporting the nonprofit.
2005 - 2010
Summer Sales Manager
2005 - 2010
Summer sales rep, promoted to summer sales office manager as well as fall extension offices. Oversaw office setup, GTM training, Sales Motions, and scheduling. I sold door-to-door as an individual contributor.