KR

Konstantin Rosatom

Technical Support Engineer | 8 years in it | Helped over 1,000 clients solve problems | AI - Developer

Seychelles

Invests in

Locations:

  • Min Investment:

    $1,000,000.00
  • Max Investment:

    $10,000,000.00
  • Target Investment:

    $5,000,000.00

Work Experience

2025

  • Product Manager

    2025

2024 - 2025

  • Technical Support Specialist

    2024 - 2025

    Optimized PostgreSQL queries and maintained database integrity. Developed Python scripts for process automation and system integration. Conducted API testing with Postman and managed Docker-based containerization. Monitored infrastructure using Kibana, Grafana, and SuperSet. Ensured secure access with JWT and VPN; coordinated tasks via ClickUp and JIRA. Utilized GPT for data analysis and routine automation.

2024 - 2024

  • Senior Technical Support Specialist

    2024 - 2024

    Configured and optimized NLP models (GPT) for improved user interaction. Diagnosed system issues and minimized downtime through proactive monitoring with Grafana. Developed technical documentation and implemented custom API integrations. Administered databases (MongoDB, Clickhouse) to ensure data integrity.

2024 - 2024

  • Technical Support Specialist

    2024 - 2024

    Performed API testing using Postman and developed technical manuals. Collaborated with cross-functional teams to streamline operations. Developed documentation, solved technical issues GRS Sirena - renamed - > GRS MixVel

2024 - 2024

  • Technical Support Specialist

    2024 - 2024

    Coordinated UX design efforts and collaborated with marketing agencies. Utilized Clickhouse for data analysis and reporting.

2022 - 2023

  • Senior Technical Support Specialist

    2022 - 2023

    Conducted API testing (Swagger, Postman) and managed version control with GIT. Analyzed logs via Kibana and implemented CI/CD pipelines using Jenkins. Developed Python scripts for automation and assisted in configuring chatbot algorithms. Worked with multiple data formats (XML, JSON) and supported QA and DevOps teams.

  • Technical Support Specialist

    2022 - 2023

    Conducted API testing (Swagger, Postman) and managed version control with GIT. Analyzed logs via Kibana and implemented CI/CD pipelines using Jenkins. Developed Python scripts for automation and assisted in configuring chatbot algorithms. Worked with multiple data formats (XML, JSON) and supported QA and DevOps teams.

2022 - 2023

  • Technical Support Engineer

    2022 - 2023

    Developed strategies to enhance team collaboration and prepared technical documentation. Organized meetings and streamlined internal processes.

2021 - 2022

  • Technical Support Specialist

    2021 - 2022

    Customized configurations in 1C for management and enterprise applications. Documented and reproduced system bugs, performed log analysis, and set up Grafana alerts. Contributed to CI/CD processes for enhanced deployment efficiency.

2021 - 2021

  • Technical Support Specialist

    2021 - 2021

    Managed user access and integrated social media/messaging platforms. Configured CRM systems and optimized operational workflows.

2021 - 2021

  • Technical Support Specialist

    2021 - 2021

    Provided prompt technical support and resolved user incidents. Analyzed system performance, managed remote data extraction, and enhanced CRM functionalities. Prepared technical documentation and conducted manual testing.