Jose Manuel Cano
COO & DataSquad Leader at AutoScraping | Information Systems Engineer
Argentina
Skills
Education
- UT
Work Experience
2023
Chief Operating Officer & DataSquad Leader
2023
I lead the operations of the DataSquad unit at AUTOScraping, focusing on building specialized data teams and driving continuous process improvement. With a strong emphasis on efficiency and strengthening client relationships, I optimize every area to achieve outstanding results. Skills: Team leadership, client and HR management, OKR/KPI definition, process improvement, ERP Odoo, MS Office 365, Scrum, Slack, Jira, Trello, automation, and reporting. Achievements: It enhanced organizational and recruitment processes. We have automated and customized reports for clients. Optimized strategic planning and the DataSquad unit.
2020 - 2023
Chief Operating Officer
2022 - 2023
I manage company operations, leading the recruitment, IT, and Staff Augmentation teams. I focus on efficiency and results. Skills: MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Scrum, Trello, E-commerce, Odoo ERP, CRM, KPI definition and tracking. Achievements: Enhanced IT recruitment process by 50% through internal training. Increased revenue by 45% under the Staff Augmentation model. It reduced meeting times with teams by 55% through the implementation of dashboards. Improved project budget delivery speed by 30% through a new template structure.
Chief Information Officer
2020 - 2022
I oversee the company’s systems, leading the IT team and software factory. My focus is on resource optimization and operational efficiency. Skills: HTML, CSS, JavaScript, PHP, E-commerce, Scrum, MS Office, MS Teams, Planner, SharePoint, OneDrive, Power BI, Trello, Odoo ERP, CRM, KPI definition and tracking. Achievements: It reduced software licensing costs by 65% through new vendor partnerships. Implementing the Scrum methodology decreased IT team meeting times by 75%. It increased IT team autonomy by 40%. It has reduced customer response times by 45% by creating new communication channels.
2018 - 2020
Support IT
2018 - 2020
Responsible for managing IT projects, including implementing biometric access control systems and developing a wiki to centralize information. I provide systems and infrastructure support, ensuring a streamlined and secure workflow across the company. Skills: HTML, CSS, JavaScript, PHP, MS Teams, Planner, SharePoint, OneDrive, Power BI, MS Office, IBM Maximo, Trello, Zabbix, Active Directory, TCP/IP, Cisco, C#.Net, SQL Server, MySQL, Windows OS, AS400, PrintServer, Citrix, ZK, ticket management, TeamViewer, Ladder TIA Portal, ITIL. Achievements: It led the analysis, architecture, development, and implementation of a biometric access control system at the production plant in Argentina, enabling the HR department to centralize 100% of its operations securely. Developed and implemented a wiki to centralize IT department information, improving response speed for internal clients. We have implemented software for early detection of peripheral failures, reducing the risk of information loss by 45%. She organized the IT supply depot by 90% through best storage practices.
2019 - 2019
Analyst IT
2019 - 2019
Responsible for gathering requirements and providing IT support for systems and infrastructure. Skills: GCP, Trello, Gmail, Active Directory, TCP/IP, MikroTik, WordPress, MySQL, Windows OS, PrintServer, ERP Sage, Bitrix24, ticket management, TeamViewer, AnyDesk, UML, ITIL. Achievements: She led developing and implementing a wiki to centralize information for the IT department. They reduced incident resolution times by 30% through effective problem segmentation. She organized the IT supply depot by 85% by applying best storage practices. It decreased access and printer driver incidents by 80% by implementing a PrintServer.
2017 - 2018
Head Of IT
2018 - 2018
Responsible for the systems area, technical support, and the call center. Skills: GeneXus V.15, MS Office, TeamViewer, VNC, OpenVPN, Proxmox, VMware, VirtualBox, Hikvision, Linux, ticket management. Achievements: They have reduced incident resolution times by 70% by implementing a ticket management system. She organized the IT supply depot by applying best storage practices. It decreased access and printer driver incidents by 90% by implementing a PrintServer. We achieved a 35% reduction in licensing costs for software tools by sourcing new providers and implementing open-source software.
Software Developer
2017 - 2018
Responsible for developing new functionalities for the credit software, including mass messaging modules for collections and configuring development environments and VPN. Skills: C#.Net, SQL Server, IIS, Windows Server, OpenVPN, GeneXus V.15, Trello. Achievements: Increased revenue by 25% by integrating mass and individual communication via WhatsApp in the collections module, facilitating contact with clients in arrears. Achieved a 100% reduction in VPN licensing costs by utilizing open-source software.
2016 - 2017
Help Desk Support
2016 - 2017
The university awarded her a scholarship to provide services in the IT department. Skills: SQL Server, Linux Server, TCP/IP, Windows environment installation, ticket management, MikroTik, Ubiquiti AP, VNC. Achievements: Implementing remote support software has reduced incident resolution times by 30%. We have implemented software to detect failures in various access points, decreasing the risk of internet connectivity loss by 50%.
Help Desk Support Specialist
2014 - 2015
Develop updates for the human resources system, document processes, and train staff. Skills: Java, PostgreSQL, Linux Server, TCP/IP, Windows environment installation, VNC. Achievements: Updated and developed new features for 70% of the human resources software, successfully digitizing a significant portion of the physical records of the police department. Documented processes and trained police personnel to efficiently use the updated system.
2011 - 2013
Help Desk Support
2011 - 2013
Responsible for the maintenance of equipment and infrastructure. Skills: Electrical maintenance, UPS, installation of Windows operating systems, TCP/IP, Cisco, structured cabling, Hikvision and Dahua security cameras, configuration of alarms, and time clocks. Achievements: We have implemented improvements in the lighting system of Vea supermarkets, achieving a 45% reduction in electricity consumption through eco-tube technology. I changed UPS systems, enhancing security in server and computer rooms. It increased the installation speed of operating systems and software by 70% using bootable USB external drives. We have implemented structured cabling to facilitate communication between devices in the IT network. We have installed security cameras to monitor the supermarkets.