John Robb

Service Cloud & Voice AI Product Team

2024

Building & GTM

2023 - 2024

Tenyx was acquired by Salesforce in September of 2024.

LP Investor and Advisor

2022 - 2023

LP Investor and Advisor

2021 - 2023

GM: Product, GTM and Growth

2021 - 2022

* GM, Document Workflows * Lead P&L of emerging and growth businesses (HelloSign, DocSend and more) * Drive cross-functional efforts to build a world-class customer journey (sales, customer service, marketing, growth, etc) * Design and manage our growth, experiments and data science efforts with our growth team * M&A strategy and onboarding * Corporate strategy and operational execution * International expansion of R&D * President's Leadership Team

Chief Operating Officer

2019 - 2020

• Led all GTM functions including sales, marketing, product, support, developer relations and partnerships. • Created a complete GTM plan with targets, a hiring plan and an execution plan with delivery owners. • Built a compete marketing funnel and customer journey plan that resulted in a 10X increase in leads. • Developed a product and product marketing plan to be inclusive of customer and community feedback • Identified and onboarded a team of partners to help in executing the GTM plan • Drove building support and customer success • Worked with the entire GTM team to create dashboards, goals and weekly deliverables

Global Leader: Alliances and Channels

2018 - 2019

- Led a global team to identify, recruit, enable and manage partners (Google, Microsoft, Amazon, Regional SIs, VARs, Referral Partners, etc.) to achieve our business goals and to execute channel sales strategies specific to each geographic region - Drove local partner sales and product marketing and training for our partners - Drove consistent and predictable channel bookings through joint business planning and ongoing channel enablement - Worked closely with our direct sales teams on development, tracking, and reporting goals and objectives, forecasts, key metrics and definitions of success for each partner account

Entrepreneur In Residence

2017 - 2017

Advisor

2010 - 2017

GTM advisor for Founding CEO, Luke Kanies, for marketing, sales, product and community.

CEO and Co-Founder

2014 - 2016

- Co-founded an enterprise start up offering improved document collaboration while leveraging the power of Dropbox, Google Drive and Box. - Raised over $600,000 and hired a team that included engineering, design and marketing. - Launched the company and received positive press coverage from Product Hunt, Business Insider, Gartner, CMSWire and more. - Extended the company’s strategy to enable sales and marketing teams to more effectively distribute training and customer documentation. - Evaluated M&A and additional funding options and decided to shut down the company.