Jackie Byun

Business Operations Manager

2024

Featured in Forbes and TechCrunch and backed by Serena Ventures, Upfront Ventures, and more, Parfait is redefining the $13B hair industry with AI-powered customization, making beauty more inclusive and personalized. - Managed 9+ enterprise accounts, launching customized e-commerce solutions within 90 days and driving 5X B2B revenue growth in three months. - Designed customer onboarding and success frameworks that enabled expansion into new verticals and SMB markets, creating new revenue streams and strategic partnership opportunities. - Supported the launch into 25 Ulta Beauty stores across 6 markets by developing training materials, conducting store visits, and assisting customers directly on the ground. - Managed P&L, invoicing, and receivables while supporting clients in executing marketing campaigns to maximize retention and increase LTV.

Board President

2024

Supporting the next generation of AAPI entrepreneurs through accelerators, retreats, leadership conferences, and lifelong connections.

Founding Member

2023 - 2024

A private network of women within the venture capital ecosystem to learn from each other, share our best deals, and build together.

Founding Associate

2021 - 2023

A venture capital firm investing in overlooked early-stage tech founders, providing hands-on company-building support, accelerator programs, and a strong founder community. - Scaled portfolio support to 150+ startups, partnering with industry leaders like Google for Startups, AWS, and the Social Justice Fund. - Elevated brand with strategic marketing and partnerships initiatives, resulting in revenue growth, a 25K+ community of investors, operators, and founders, and media coverage in NYTimes, Fortune, and Forbes. - Provided on-demand support to consumer, health, and wellness startups, leading to successful fundraising rounds with investors like a16z and Serena Ventures. - Crafted decks and proposals, contributing to the closure of the firm's inaugural $10.5M fund with partners including Bank of America, Equity Alliance, and Atento Capital.

Co-Founder, COO

2020 - 2022

A nonprofit dedicated to advancing racial equity and education by shaping the language and narratives missing from America’s discourse on race and culture. - Led operations, partnerships, and content creation as the CEO’s right hand, growing the newsletter and digital audience to 10K+. - Built partnerships with local businesses and institutions like the Eaton Hotel and Halcyon House Incubator to organize community-driven events during the COVID-19 shutdown. - Collaborated with institutions like Northwestern and George Washington University to develop course materials for their School of Media & Public Affairs.

Brand Strategist

2020 - 2021

A creative agency helping bold brands and smart startups achieve their creative potential. - Crafted brand strategies across beauty, beverage, hospitality, and tech sectors, resulting in increased market share and consumer engagement. - Conducted market research, interviews, and trend analysis, shaping narratives that resonate and differentiate brands in crowded markets.

Consultant

2018 - 2020

A B2B SaaS company modernizing legacy systems and user experiences of government services. - Project managed cross-functional teams to deploy customized software, resulting in faster time-to-market and adoption rate within three months post-launch. - Cultivated strong client relationships, collaborating with SMEs to align technical capabilities with client requirements.

Spatial Analysis Web Developer

2017 - 2017

Media Lab Assistant

2017 - 2017

User Interface Developer

2016 - 2016

Teaching Assistant

2017 - 2017

CyberHealthGIS Research Experience for Undergraduates (REU)

2016 - 2016