Henry Robinson

Product Secialist
2025 - 2025
AI Vehicle Diagnostics and Scheduling: Designed a system that translates everyday customer language into precise repair estimates, enhancing both service capacity and customer service scheduling experience.

2023 - 2025

Independent Product Strategy Consultant
2023 - 2025
Independent Product Strategy Consultant January 2023 - Present I collaborate with visionary companies to transform innovative ideas into market-ready products across my areas of technological obsession: AI Patent Evaluation: Created a solution that cuts patent research time by 50% while improving accuracy, using machine learning to identify relevant prior art Terminate Mate: Built a legal AI assistant that makes complex California employment law accessible through conversational AI (Stanford Law Hackathon)

2022 - 2022

Product Lead - Singularity Labs VR
2022 - 2022
EKG-Integrated VR Training: Led development of a revolutionary VR experience that measures genuine emotional responses through real-time EKG monitoring, bringing unprecedented authenticity to workplace training

2021 - 2022

Head of Product
2021 - 2022
Head of Product Management for SMB Health Insurance Marketplace. Responsible for hiring and mentoring Product Managers, implementing product discovery and analytics process and driving new business initiatives. • Enhanced core B2B product by adding new health-plan comparison toolkits along with integration capabilities and deeper reporting – leading to 50% YoY revenue growth to $40M. • Designed and built new B2C product, including UI/UX design and backend workflows, delivering 27% of total company revenues in the first year with 25% growth in year 2. • Launched remarketing campaign to convert lukewarm B2B leads into B2C customers, achieving a 2.5% conversion rate (with minimal effort) to new accounts estimated at ~$500,000 LTV. • Forged relationships and negotiated deals with Cigna, Aetna, Kaiser, Humana, as well as 8 smaller regional carriers to gain coverage in all 50 states.

2014 - 2021

Principal Product Manager
2014 - 2021
Led product management and product development for B2B mobile app suite driving the In-Dealership Automotive Service Experience, scaling customer base from zero to 25% of total market share. • Built, trained, and managed 2 Scrum teams of 18 resources, including product managers, engineers, QA analysts, and UI/UX designers responsible for features, functionality, and packaging. • Turned around struggling product (Xtime Engage) after taking the reins for research, product development, and relaunch, growing customer base from 150 to 2,500. • Orchestrated global rollout of innovative DTC payment tool, enabling consumers to approve and pay for vehicle repairs online for the first time. • Merged acquired competitor’s product line with Xtime Inspect. • Led COVID-19 response initiative to develop and rapidly deploy free product suite that proved crucial to keeping dealerships open while maintaining social distancing.

2010 - 2014

Senior Product Manager-Cloud Integration
2012 - 2014
Lead Product Management for data and business process integration of Ariba Solutions with leading ERP/CRM software suites. Manage relationships with 3rd party partners for integration middleware development and support. Notable Accomplishments: • Launched “The Ariba Integration Connector, Powered by Dell Boomi” solution to The Ariba Supplier Network; a 25 million dollar revenue opportunity. • Developed and managed partnership with “Dell Boomi” for outsourced development and professional services to support Ariba Integration Connector.
Head of Product - Ariba Discovery
2010 - 2012
Served as the head of product for Ariba Discovery, an upstart B2B eCommerce Platform within this longtime leader in spend-management technology (ultimately acquired by SAP). • Managed 1 product manager and ran Scrum teams in Sunnyvale and Bangalore. • Worked directly with B2B customers, engineering teams, and marketing experts to develop industry leading feature sets in line with customer requirements. • Designed a method for mining and aggregating data to create automated digital recommendations between buyers and sellers. • Led successful launch of an industry-leading product impacting 1M small businesses. • Successfully implemented pricing model to monetize a previously free service.

2007 - 2010

Category Manager eBay Motors Parts and Accessories
2007 - 2010
Oversaw category strategy, product management, marketing, pricing promotions, and business development for eBay Motors Auto Parts & Accessories, generating $240M GMV and $24M incremental revenue for 3 years. • Directed product launches and UX enhancements, including $8M UX redesign, bolstered by sales analytics, site metrics, consumer outreach, and community input. • Developed DIY installation community, launching eBay Motors content marketing, community management, and social media strategies. • Improved website by defining feature sets and requirements for UI redesign and establishing eBay search engine requirements. • Catalyzed growth in structured product search data by negotiating agreements with multiple product data aggregators. • Patented a method to show eBay.com listings on international sites when currency rates are favorable. (www.google.com/patents/US8429020B2)

2001 - 2005

Compartment Integration Engineer
2001 - 2005
Led Interior Systems Integration for GM Lambda Front Wheel Drive Truck Platform.

Experienced Product Leader